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Customer Complaints
"All our subscribers are permitted to transmit their complaints and proposals easily and free of charge under the headline of "customer complaints and proposals".
Via complaints system to İŞNET pertaining to all complaints that are transmitted, from the time of application, subject to keep all enacted provisional clauses confidential, latest in ten business days return is provided.
In pursuant to causes not originated from İŞNET upon the possibility of failure to make return in ten business days related subscriber; is notified pertaining to process, anticipated solution date and available preventions."