SERVICES  
 

Telephony Services

IsNet which is the only next generation telecom operator providing data and telephony services over satellite networks and terrestrial lines thanks to its licences obtained in liberalized Turkish telecommunication market provides uninterrupted, high quality and cost effective Long Distance Telephony Services thanks to its interconnections with Turk Telekom (in 12 regions), GSM and international telecom operators.

IsNet provides voice and data communication between the head office of the customer and other points that it wishes to include to the telephony network on MPLS backbone using the same links but prioritizing voice communication.

Companies accessing to IsNet’s backbone over point-to-point access technologies such as Leased Line, ADSL, G.SHDSL, ATM, Frame Relay for data services can enjoy telephony services over IsNet infrastructure without any change in its connections to IsNet. The companies having VoIP function in their telephony exchange can make intercities, international and GSM telephony calls without investing in “Voice Gateway”.

IsNet presents Value Added Services thanks to its Softswitch devices including Class 5 and  IP Centrex services.

Value Added Services:

  • Video Call
  • Call diverting
  • Call holding (activating/deactivating)
  • Seeing the caller's name, number and call time
  • Conferencing
  • Blocking the outgoing calls
  • Hiding the number and name informations
  • Blocking calls from unknown numbers
  • Different ringtone choices for different callers
  • Voice mail

Please contact our customer representatives to get detailed information about our Telephony Services.

Corporate Services: kurumsal@is.net.tr




IVR Services

IsNet IVR presents voice conducting services in a fast and effective manner in line with the program that is created according to the needs of your customers and calls your customers automatically via telephone. IsNet IVR Service is a technology that enables you to communicate with your customers more quickly and effectively and your company's products and/or services to be introduced and marketed more easily and cost effectively.

As you can get one to one and immediate responses from customers within your target audience, you will save a lot of time and bring dynamism to your marketing strategies. Also, thanks to our IsNet IVR service you will not have to assign any human resource for this job.

In this service for which we have used all technological opportunities, your corporate identity will also gain added value.